Making the Most of Your Membership in the Chamber of Commerce

If you are the typical small business person one of the first things you did was join your local Chamber of Commerce as you were about to open your doors or soon after. Your thought was “If I build it (supply it, provide it, sell it), they will come.” After visiting the Chamber meeting several times (at least twice), you were unimpressed, in fact down right discouraged, because chamber members and others in your community did not flock to you. Before long you are convinced that it was a waste of time and money and vow never to renew.

Perhaps you miss understood the purpose of the Chamber of Commerce and developed unrealistic expectations. Perhaps a closer look at the purposes of the Chamber and the reason they exist.

Get Connected – The Chamber sponsors activities that allow member to meet other business people in the community, to meet prospective customers, and build relationships with influential people in the community. Sounds like networking, the emphasis on “working”. Not all businesses attend all events you have to learn to observe who is attending what event. You should schedule meetings, outside of Chamber events, with your targets to learn about their business and how they see that you might be of assistance to them. Most long term member will not switch allegiances from a trusted supplier until they have developed a relationship, over time, with someone new.

It is very interesting to observe the up tick in businesses attending the Chamber of Commerce in January, then the slow but inevitable decline in the spring, the all time lows of the summer months and the slight up tick in the fall. Most businesses do not make Chamber a priority and other members recognize the lack of commitment.

Be Heard – The Chamber is an inexpensive way to bring your business a step up the ladder of success by providing you with the networking and marketing opportunities your business needs. You as a Chamber member can utilize these marketing opportunities to meet other business owners land consumers like yourself. The Chamber provides the ways to help you build trust and friendships that will last a lifetime.

Most Chambers will announce your business special, perform ribbon cuttings at your place of business, allow you to host Chamber events at your location and distribute your cards of brochures from the Chamber office.

Some Chambers engage past political leaders as their Presidents or Chief Executive Officers. These leaders tend to be connected and know who’s who, where to go with an issue that affects a single business or a category of business. These Chambers tend to work very closely with mayors, city councils, police and fire departments and keep Chamber members informed of the current issues. If you see a dynamic Chamber, you will find a connected leader.

Other Benefits – The general public see Chamber membership as adding credibility to businesses, having passed a review before being accepted into membership. In addition, many times there are discounts offered to members of the Chamber for services from other members, the inclusion in local trade shows or expos, and jubilees. Many Chambers team with local radio, newspapers and journals offering great opportunities for advertising at extremely discounted rates.

Get involved – When performing business coaching and a client want to increase word of mouth adverting and exposure to local businesses, it is advisable to offer assistance on one or more of the Chamber’s committees. A position on the ambassador committee generally allows committee members to deliver new member packets, introduce themselves, find out a little more about their business and provide them with a list of events that might be most beneficial to them. It is not a time to sell your services, it is time to reach out and a provide service.

Many Chambers have committees that focus on women in business, golf tournaments, foundations’ annual awards banquets, networking events, member appreciation events, and local celebrations. Get involved, select a committee, be a doer, not an observer and you will find fulfillment.

Last of all, the Chamber is yours it will be what you make of it. If you can see the weaknesses in your Chamber and have suggestions of how to improve, speak up, then be willing to take action.

David Gail Thompson is a Licensed Professional Business Coach in Utah serving small closely held business owners, providing orientation and guidance to them in the pursuit of success. Experience as a certified public accountant with advanced degrees and systems management allows advise from real world experience, not just text books or theory. As a professional business coach David works with the business owner to help them achieve the level of success that suits them. http://www.executive-advisory-services.biz/ or 801-938-6965

David is a member of the Sandy Chamber of Commerce, Sandy Utah – http://www.sandychamber.com, active on the Connect marketing Committee and a regular at the Connect marketing events.

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Facebook’s New Job Search and Networking Tool, the Professional Profile

Facebook just came out with its “Professional Profile” application allow FB fans to upload a resume, import their LinkedIn content, hang out a “seeking employment” sign and connect with a professional network. With my background in Career Services this naturally inspired me to check it out. If you go to your account and click on “application settings”, you will see an application called “Professional Profile”. Clicking on this application will bring you to a page that will give you three tabs or options. They are: Professional Network, Resume and For Hire.

Uploading the resume is as simple as uploading a MS Word document. However I opted to have FB pull information from my LinkedIn profile. This too was simple and looks GREAT! It even pulls in your recommendations and lists them at the end of your resume.

With a simple click you can post a resume badge to your profile.

Everything is as slick as can be until I try to use the network feature. First, a series of errors, this of course is all gobbled junk to me so I scroll down.

Scrolling down I see the people on my FB friend’s list and have the option to “Add to your Network”. I see one of our beloved Admissions Advisor’s Belinda and click “Add to your Network” to add her. Crash. The computer freezes up and does nothing. I have to close out of Facebook and log-in again. I am sure FB will work out these bugs and a report out from Belinda indicates that she did not receive an invite from me. I will try again tomorrow.

The last feature is “Add to for Hire”. Now, if you are looking for a job this is great, click it! However if you are not looking for a job and just putting your information out there to network, do not click it. You don’t want your employer or fellow employees to see you on the “hey I am looking for a job” FB page so please be cautious about using this feature.

This then brings me to using FB as a tool to job search. Facebook will not be an effective tool for your job search if your profile is not professional. I recommend reading “My Two Faces (book)” to learn more about separating your personal Facebook self from your professional Facebook self.

Amy Chastek is the System Director of Alumni and Community Relations, Herzing Inc. and a former Director of Career Services in the higher education field. Amy manages the blog at http://herzingonline.wordpress.com/.

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USING BARTER TO BOOST SALES in TOUGH ECONOMY

Article Contributed by Don Mardak

Businesses can utilize barter to boost sales production and get the things they need without spending cash. It’s easy, it’s smart and it works like a charm.

Savvy business owners are discovering that bartering is a great vehicle for moving excess inventory, attracting new customers, and generating barter dollars that can be used for advertising and other business expenses.

How It Works
In its simplest form, bartering involves an equal trade. One business swaps a good or service for another.

Through professional barter exchanges—where members pay a commission fee for goods or services traded—more complex trades are possible.

Here’s how bartering works: a business lists a good or service for trade through the barter exchange. In return, the business receives a trade credit based on the dollar value of the good or service offered. It can then use those trade credits to “purchase” goods or services offered by other members. As a result, that business is hooked up with a rich, varied network of actively bartering businesses.

What Trading Can Do For You
Bartering enables businesses to trade inventory for the goods and services they need. Trading excess inventory is a particularly good way to accumulate barter credits.

If you have excess inventory, you can (and probably do) liquidate the merchandise for a reduced profit. As an alternative, you can trade that merchandise through a barter exchange—and often receive trade credit for its full wholesale value. You can then use those trade credits to purchase the services or products you need to run your business.

Gaining To New Customers
Bartering can also provide you with a new vehicle for marketing your business. Barter exchanges bring new buyers and sellers together, potentially creating a new customer base. And barter can positively impact your bottom line. Companies that actively barter may do as much as 5 to 10 percent of their business annually through trades.

How Barter Exchanges Function
Barter exchanges typically charge a one-time membership fee and a small fee on each transaction. Barter exchanges offer the advantage that they don’t require an even trade. You can use credits accumulated for one item to trade for several different items that together add up to your total credits.

Be aware that barter and cash transactions are the same in the eyes of the Internal Revenue Service. Both are taxed equally. In fact, bartering exchanges must report goods and services sold through barter to the IRS.

Like sales, bartering offers no guarantees. Some trades happen quickly, others take some time. Also, the amount of certain goods and services available may fluctuate during the year.

You must weigh the disadvantages against the advantages. Bartering turns your downtime or excess inventory into valuable commodities. It increases sales while enabling you to purchase the goods or services you need without dipping into your cash.

And you don’t have to limit bartering to business. Bartering can be a great way to finance a vacation, get your teeth whitened or get a massage!

About the Author

Don Mardak is founder and CEO of International Monetary Systems, Ltd. (OTCBB:INLM), one of the country’s leading barter organizations. www.imsbarter.com

The Polite Networker

By Nancy Keene, Director, Stanton Chase – Dallas

It’s been a difficult and protracted economic downturn – with high levels of unemployment, a dearth of spending and pressure on those remaining inside companies to deliver results with fewer resources. With droves of workers in transition – from entry level to C-suite — it’s been a time of reaching out and helping one another.

But a year after the major market meltdown, there is a high level of burnout and networking fatigue. Nonetheless, jobseekers must remain active and visible. And those inside companies and consulting organizations have an intense focus on finding and closing business.

Where do we go from here? Some suggestions for being polite and productive:

• A key rule of networking is to be considerate of the other person’s time. Be sure to know something about the other person’s business purpose before reaching out.
• Offer information, insight or assistance as an opening gesture. Send someone a piece of business and you will be their friend forever!
• If you want to meet someone in person, consider attending a program where they are speaking.
• Be careful not to commit the other person’s time or interest. Don’t deliver an action item via email! Avoid creating an assumption with a third party that someone will meet with them or do something for them.
• General “information interviews” should be a thing of the past. Why ask for insight on something you could find on the Internet? Do your homework/groundwork first. Go for a higher level dialog when you initiate contact.
• Be protective and prudent regarding the bandwidth of your top relationships. Do not send them an on-going stream of requests/referrals or they might stop taking your calls, as well!
• Do you really need to get in front of the other person? Or would a phone call or email suffice? Consider a recruiter’s “sourcing for candidates” emails. They are quick summaries in bullet form with highlights of specific criteria/experience being sought. They generate quick and helpful responses with suggested names and contact information.
• Do send an email with pertinent information before making a phone call or requesting a meeting.
• Once you’ve had an in-person networking meeting, don’t keep pushing for a follow-on visit, as you have already received a valuable allocation of time. Maintain communications via email or phone messages.
• If you invite someone to lunch, dinner or coffee, keep in mind that you are, in essence, offering to pick up the check. Assume that others have limited eating-out budgets in the current economy.
• If someone doesn’t take you up on your suggestion to meet in person, don’t push. You don’t know what is going on in the other person’s life. They could be heads down on a major deadline – or diverted with personal/family priorities.
• Be circumspect in sharing information you have received. If you become known as a “human chain letter,” you might be cut off from the information channel.
• If you know someone is working on an initiative, only suggest/refer people who fit the criteria.
People are generally happy to impart knowledge and expertise. Ask a specific question and you will likely receive a specific answer, suggestion or referral! But keep in mind that requests for open-ended, getting-together sessions require a commitment on someone’s calendar and you are competing with billable business or client deadlines.
Friends, family and colleagues will always receive top consideration. And, of course, if you are a current or longstanding client, you can ask for the moon!

About the Author

Nancy Keene (http://nancykeeneblog.blogspot.com) is a director for Stanton Chase International in Dallas, a retained executive search firm. The 450-member organization conducts local, regional and international executive search campaigns for many top companies worldwide. Stanton Chase currently has 67 offices in 41 countries. There are 15 offices in North America. For more information, visit www.stantonchase.com.

“How About Those Meatballs” and Other Networking Skills

Last week I went to a business networking event. There were lots of people milling about, most were in little clusters talking and shaking hands while trying to balance their plate of cheese cubes, meatballs, celery and carrot sticks. There were a few people, obviously newcomers because they were standing alone, looking for someone to talk to. When I looked at the clusters I noticed that most were made up of people who work together or people who already know each other and have a relationship. I’ll bet, when they get in their car to drive home, they mumble something like, “another networking event, I didn’t meet anyone new who could be a prospect, what a waste of time.” And yet they cluster; which is intimidating for new people to break into a conversation and even more difficult for the clusterers to meet them.

The business reason for attending networking events is to meet new people and identify those who can become new prospects. After appropriate follow-up actions, eventually some of those prospects will become new clients or referral agents or both. But few attendees get out of their cluster, their comfort zone, and engage strangers in conversation. Why?

My guess is that there is a lack of social confidence, a fear of the unknown, and a fear of rejection caused by a lack of preparation. People feel awkward engaging a stranger in conversation. It doesn’t come naturally to most, so people successful at networking, prepare and practice.

They prepare “conversation-starters”, comments about current events, the weather, sports, the quality (or lack thereof) of the food, the traffic, anything to make it easy to initiate conversation with someone they don’t know. To make themselves comfortable and sound natural they practice those opening gambits in the same way an actor rehearses lines in a play. They practice their networking skills every chance they get – waiting in line at the supermarket for example. The more they do it the easier it is, the more natural they sound, the more confident they become and the more successful they are… and “Hi, have you tried the meatballs?

Larry Galler coaches and consults with high-performance executives, professionals, and small businesses since 1993. He is the writer of the long-running (every Sunday since November 2001) business column, “Front Lines with Larry Galler” For a free coaching session, email Larry for an appointment – [email protected]

Sign up for his free newsletter at http://www.larrygaller.com

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