Are you wondering if it’s a good idea to conduct an employee satisfaction survey for your small business? While many small business owners think that this type of workforce tool is something that applies to large businesses rather than to their relatively small enterprises, that is not always the case. If you have enough employees for a survey to truly be anonymous – say 10 or more as an estimate – there is a lot you can learn from asking them how they feel about their jobs. Here are a few important benefits small businesses may experience as a result of conducting an employee satisfaction survey.
4 Possible Employee Satisfaction Survey Benefits for Small Businesses
- Identify opportunities for improvement – By giving employees a chance to let you know how they feel anonymously, you just might identify some areas that needs to be improved that you were not aware of.
- Reinforcement for what you are doing right – Just as employee satisfaction surveys can help you identify what you might be doing wrong, they can also help you find out what your employees think you are doing right.
- Improved employee engagement – When employees of a small business realize that the owners really care what they think, the result can be greater engagement.
- Improved customer service – When your employees see that you value them, they just might be inclined to provide a higher level of service to your customers.