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		<title>Choosing the Right CRM Solution: 3 Tips</title>
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		<pubDate>Fri, 23 Sep 2011 12:09:48 +0000</pubDate>
		<dc:creator>Mary</dc:creator>
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		<description><![CDATA[Are you looking for a customer relationship management (CRM) solution for your small business? If managing customer relationships is important to you – from the first point of contact throughout the sales and service period and beyond – it’s impossible to overestimate just how important it is for you to have a quality, user-friendly CRM [...]]]></description>
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		<title>Managing Customer Complaints with Marcus Evans Complaints</title>
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		<pubDate>Wed, 15 Jun 2011 08:53:22 +0000</pubDate>
		<dc:creator>Mary</dc:creator>
				<category><![CDATA[Customer Service]]></category>

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		<description><![CDATA[Are you interested in unlocking the secret of building positive, relationships with customers? Are you focused on cultivating long-term for a way to build positive, long-term relationships with your customers rather than focusing on one-time sales? Doing so requires an emphasis and focus on cultivating customer loyalty. If you want to create these types of [...]]]></description>
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		<title>Great Business Holiday Gifts They&#8217;ll Appreciate</title>
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		<pubDate>Mon, 13 Dec 2010 03:16:22 +0000</pubDate>
		<dc:creator>Mary</dc:creator>
				<category><![CDATA[Customer Service]]></category>

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		<description><![CDATA[Trying to find the right gift for any business colleague can get difficult. It&#8217;s difficult to be aware of a person&#8217;s likes and dislikes because you spend time within them in a professional setting. On top of that, you have to get that colleague a gift is professional and maintains a great work relationship. Trying [...]]]></description>
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		<title>5 Executive Holiday Gifts That Further Your Business Relations</title>
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		<pubDate>Thu, 09 Dec 2010 16:15:09 +0000</pubDate>
		<dc:creator>Mary</dc:creator>
				<category><![CDATA[Customer Service]]></category>

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		<description><![CDATA[If you could send a unique holiday business gift that could not only further solidify your business relationships but could stand above and beyond the executive gift clutter would you do it? The following are five game-changing ideas when it comes to business holidays gifts. Share valuable information. Although the holidays are a time to [...]]]></description>
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		<title>Be Original &#8211; Give a Business Holiday Gift They Will Remember</title>
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		<pubDate>Wed, 08 Dec 2010 16:14:05 +0000</pubDate>
		<dc:creator>Mary</dc:creator>
				<category><![CDATA[Customer Service]]></category>

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		<description><![CDATA[When it comes to buying business holiday gifts for important clients, top sales reps and loyal customers take time to consider the reaction of the person on the receiving end. While you may believe that sending a branded calendar along with a &#8220;Happy New Year&#8221; note on eco-friendly card stock will be suffice, don&#8217;t bet [...]]]></description>
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